Member refers to users of the TmaxSoft website who are registered as a general member, customer member, or partner member.
TmaxSoft is aware of the importance of protecting our user’s privacy. TmaxSoft has established a policy for protecting its member’s private information.
Please contact the web site or private policy representative whenever you’d like to inquire about this policy.
TmaxSoft Privacy Policy contains the following content.
* Purpose of collecting and using personal information
* Use of personal information
* View/Modify/Delete personal information
* Period of keeping and using personal information
-
Purpose of collecting and using personal information
Depending on the type of membership, the TmaxSoft web site provides various services that do not require membership registration or personal information. To provide such service, the following type of information may be collected.
- 1. Collection of personal information according to the membership type
The TmaxSoft web site may require the collection of personal information such as email address, name, phone number, etc.
- 2. Collecting cookie information
Connecting to the TmaxSoft web site will store at least 1 “cookie” (if the brower accepts cookies) in the member’s web browser as a very small text file. TmaxSoft uses the cookie to improve services to its members in the following ways.
Analyzing the frequency of visit, time of visit, and usage of the member aids the realization of customer oriented marketing and enhancing services.
Frequency of visit of the members participating in the events hosted by TmaxSoft is analyzed of its level of interest. This becomes the basis for providing distinctive services and structuring the services.
* Members can change the environment setting of the web browser to allow cookies. It can be set to accept or reject all cookies, and also include a prompt step prior to storing or modifying each cookie.
- 3. Collecting web log info:
When connecting to the TmaxSoft web site, we try with good intention to provide the most efficient service by collecting logs on the member’s system connection environment. The logged information is as follows.
Browser, user language, o/s, display resolution, display color
Connecting IP, domain, country
Search engine or web site
Search key word or phrase if originating from a search engine
Webpage view, estimated duration of view per webpage
- 4. Collecting communication information
The TmaxSoft web site provides the web-based inquiry service for active communication with its users. In addition to personal information, this service requires collections of information such as company name, job title, inquiry type, etc.
When members request for termination of their membership, the reason for termination might be asked. This information will be used to improve the web site services. At any time, registering again for membership is possible to get access to the TmaxSoft web site.
- 5. Collecting information to share amongst Family sites
TmaxSoft may at times provide additional services to members through our Family site. As such time, personal information may be shared with agreement by members. Also, additional information may be requested from members for specific services.
- 6. Collecting information to provide distinctive services
TmaxSoft will strive to continually improve its services and content to members. When new services are being developed or a 1:1 service for the member is to be provided for this purpose, additional personal information may be requested. This service will take place after user agreement process, so a distinctive service by selection is possible
-
Use of personal information
TmaxSoft will request user agreement when going beyond what’s described in “Purpose of collecting and using personal information”. With the use of such process, it is proved that the member’s personal information is not provided to a third country and that it is only for the collection purpose.
If TmaxSoft will use personal information other than for providing services to its members, it will ask prior agreement from the user.
Prior to sharing any personal information, members will be contacted with a request for consent. The request consent will contain:
The purpose and the party to whom personal information is shared with
The personal information provided
A method for the member to consent to sharing the information
Exceptionally, it is possible to provide the information without member’s agreement in the form that does not identify individuals for the purpose of academic research or web site statistic analysis and marketing research. However, before the member’s personal information is provided, a prior notice to the member via email of the following entries will be sent.
The purpose and the party to whom personal information is shared with
The personal information provided
-
View/Modify/Delete personal information
The member may view or modify personal information as it is registered in the TmaxSoft web site at any time. To view or modify personal information, click “Modify personal info” (or “Modify membership info”) to go through the authentication process to view or modify personal information.
Also, the user can always terminate the contents that was agreed for collecting, using, or providing personal information that took place during membership registration. This can be done by going through the authentication process in the “My page” service and requesting membership termination. After membership termination, all personal information registered for the general member are deleted immediately. For purchase and partner members, verification with the related company for membership termination is done prior to deletion.
-
Period of keeping and using personal information
TmaxSoft deletes any personal information of its members if the purpose for retaining the personal information no longer exists.
Such events are
- * Deletion of one’s own personal information is requested
- * TmaxSoft terminates a member due to misuse of website, reasons including:
If a member endangers protection of personal information of the others
If a member disrupts the web site from providing stable service
If a member violations the Private Policy of the country managing the member’s personal information
- * The information collection is for a purpose (such as a survey or event signup) that has been fulfilled and the information is no longer required to conduct normal services to the user.
- * When personal information of its members are collected for the purpose of managing, protecting, and improving TmaxSoft web site services, the personal information may be kept without deletion. The member is notified via email regarding this with:
The duration and purpose of keeping personal information
The personal information that is to be retained
Duty to notify of the changes in Private Policy
This Privacy Policy can be modified at any time. TmaxSoft has the duty to notify its members prior to posting the modified policy to the web site. It is foreseen that the modification would mostly be for the individual services. Changes in this policy will be posted at the top of this page. Policy before change will be managed separately by the Privacy Policy representative, and will be available for view upon request.
TmaxSoft is doing its best to protect its member’s personal information.
